How much is shipping?
We deeply appreciate your efforts to shop sustainable and eco friendly products, and we thank you for supporting Greenrose. As our valued customer, shipping is on us.
How will my order be packaged?
We reuse and repurpose used shipping boxes. All packages will come with our custom reusable bag or a biodegradable bag you may use as compost for your garden. For your purchase protection, there will be a second, inside layer of packaging around your ordered items.
How can I return or exchange my item?
Please contact us at firstname.lastname@example.org to manage all returns and exchanges and we will be in touch with you in 2-3 business days.
My item is incorrect and/or damaged. What do I do?
For exchange or refund, please contact us at email@example.com with your order number and images of the incorrect and/or damaged item. We will be in touch with you in 2-3 business days.
What do I do if my discount code isn't working?
Please contact us at at firstname.lastname@example.org with your discount code and we will be in touch with you in 2-3 business days.
I'm an influencer and I'd like to partner with Greenrose. How do I get started?
Please contact us at email@example.com with your partnership opportunity and social media handles. We will be in touch with you in 2-3 business days.
My question isn't listed here or I have feedback for your store. How do I contact the Greenrose team?
Please contact us at firstname.lastname@example.org and we will be in touch with you in 2-3 business days.